Traveller Resource Center

Brought to you by SAP Concur solutions and TripIt

Travel can be turbulent. As the COVID-19 pandemic continues to evolve, global travel guidelines are consistently changing, making it hard to know what to expect. TripIt is here to help you stay as informed as possible. We’ve gathered a collection of resources—from public health and safety advisories to cancellation policies and new travel guidelines—to help you make the best decisions for your next trip.

Public Health and Safety Advisories

Travel guidelines are updating frequently, making it difficult to keep up with the latest rules and regulations. Get updates from public health and safety officials here.

Robert Koch-Institut

Find the latest information about COVID-19 in Germany and risk areas for travel from the Robert Koch-Institute.

View RKI Recommendations

World Health Organization

Get recommendations for international travel, find out what precautions to take, and more from the WHO.

View WHO Travel Advice

European Commission

Discover the latest travel recommendations and measures put in place to travel within Europe.

View Travel Recommendations

Auswärtiges Amt

Discover the latest news and recommendations for safe travelling abroad from the German Federal Foreign Office.

View Travel Guidance

Transportation Security Administration

Find out how the TSA’s security checkpoints are being impacted by social distancing, sanitization, screening policies, and more.

View TSA Travel Response

International Air Transport Association

See the latest travel regulations with this Interactive COVID-19 map or sign up for alerts to learn about changes as they happen.

View IATA Regulations

Travel Provider Guidelines

How are travel providers handling cancellations, refunds, and credits due to COVID-19? What changes should you expect to health and safety procedures from airports, airlines, hotels, and others the next time you travel? Find the information you need to understand and manage new travel policies here.


Going to the airport may be different than you remember. Here is what you might expect if you’re thinking about flying soon.

View Airport Guidelines


From cancelled flights to new guidelines for flying during COVID-19, find out what your airline is doing to adapt to these changes.

View Airline Guidelines

Hotel & Accommodation

Hotels & Accommodations

Many hotels are updating everything from cancellation policies to health and hygiene standards. Here’s what to expect from major hotel providers.

View Hotel & Accommodations Guidelines

Ground Transportation

Whether travelling by train, renting a car, or using a rideshare, find out what you need to know if you decide decide to head out.

View Ground Transportation Guidelines

Online Travel Agencies

Changing plans booked through a third-party provider may have a different process than when booking directly. Find out what steps to take here.

View OTA Guidelines

Points & Miles

With travel plans on pause, you might be wondering how your points and miles will be affected. Find out how to manage your loyalty program status here.

View Rewards Guidelines

Know Before You Go

These travel resources can help you prepare for the unexpected before your next big trip.

Re-open EU Interactive Tool

Find information needed to stay healthy and safe travelling in Europe with this interactive map.

Read more

Travel Tips from European Union

Access a useful link library for information around travelling in Europe.

Read more

Mobile Contact Tracing Apps in EU Member States

Download the COVID-19 contact tracing apps in EU countries to view the current risks in your local area.

Read more

WHO Travel Precautions

Take a look at the advice from the World Health Organization to see your responsibilities as a traveller.

Read more

Travel Tips and Trends

Get travel tips and tricks from frequent travellers and industry experts.

5 New Health and Safety Tools

TripIt equips you with the tools you need to help you make the best decisions for your trip.

Read more

Our Newest Feature: Documents in TripIt

Now you can upload PDFs, photos, boarding passes, and other documents to your travel plans, so everything is in one place.   

Read more

Set Your Personal Risk Level

Everyone has a different comfort level when they travel. To help you make the best decisions for you, you can now set a personal risk level within Neighbourhood Safety Scores. 

Read more

Tools & Tips for a Perfect Road Trip

We’ve put together this step-by-step guide that’ll tell you everything you need to know when planning a road trip.

Read more

Useful TripIt Features

At TripIt, we’re always looking for ways to make travel less stressful. These TripIt features can help you when you’re ready to get back on the road again.

Nearby Places

TripIt makes it easy to find places close to where you’re staying, including hospitals, clinics, and pharmacies.

Neighbourhood Safety Scores 

TripIt shows safety scores for the areas you’re visiting, including COVID-19 data. You can even set a personal risk level, and we’ll warn you if a location goes above that threshold.

International Travel Tools

TripIt Pro provides country-specific travel information such as embassy information, required vaccinations, currency conversions, and more.

Flight Status

TripIt Pro sends real-time flight alerts throughout your trip and gives you a heads-up as things happen.

Alternate Flights

TripIt Pro helps you find additional flight options when you need them, so you never miss a beat.


With Documents in TripIt, you can upload PDFs, photos, boarding pass and mobile QR codes, and other documents to your travel plans.

*The suggested resources and links above are provided for your convenience only. TripIt is not responsible for accuracy or timeliness of the content on those sites. We’re doing our best to keep up with changes as they happen, however you should always check all available resources, including updates from travel providers and guidance from health and safety officials, before booking a trip to make sure you have the most up to date information.